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  1. #1
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    Default Love-scent customer experience

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    I

    placed an order and chose FedEx shipping. FedEx said it was delivered but unfortunately I didn't receive it. Not

    sure where it went since I live in the sticks and the nearest neighbor is about 5 acres away.. Anyways, I wrote to

    love-scent customer support and asked if I could open a claim with FedEx, and I received an email back from Tammy

    stating that she'd send a replacement order out to me. I received that order yesterday. It's people like Tammy and

    policies like love-scents that make someone like me shop with them again and again. Thanks love-scent and thank you

    Tammy!

  2. #2
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    Default

    Quote Originally Posted by Ramrod View Post
    I placed

    an order and chose FedEx shipping. FedEx said it was delivered but unfortunately I didn't receive it. Not sure

    where it went since I live in the sticks and the nearest neighbor is about 5 acres away.. Anyways, I wrote to

    love-scent customer support and asked if I could open a claim with FedEx, and I received an email back from Tammy

    stating that she'd send a replacement order out to me. I received that order yesterday. It's people like Tammy and

    policies like love-scents that make someone like me shop with them again and again. Thanks love-scent and thank you

    Tammy!
    Yes, Tammy sure gives a great service in this ever demanding business. Kudos to her

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