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Thread: Order problem.

  1. #1
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    Default Order problem.

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    Tammy, LS staff,



    I was away from the computer for like 15 mins or more when I was in the process of ordering. It was before the

    "Finish" part. I came back and clicked the finish button, it directed me into a login page, but I received a

    confirmation email immediately with a XID: 28814572‏. But I did not receive email regarding my order number

    like last time. I tried to login and there is no order status except the previous order. I had emailed you guys and

    don't know if I should re-order or what? I don't know if it go thru.

  2. #2
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    Please do not reorder I am double

    checking everything for you and will have an answer. I received your email and will make sure the card went through

    and if I have everything we can ship the order out even though it did not produce an order # you gave me the

    products and shipping method you wanted. Please be patient and this should all get resolve tomorrow. Thanks

  3. #3
    Full Member kgk4569's Avatar
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    woah I just got the same

    problem almost, I just placed another order, and after clicking finish it said "Page cannot be displayed.

    here

    is what I got when i refreshed:

    YOUR TRANSACTION COULD NOT BE PROCESSED AND HAS BEEN

    CANCELED.
    THE FOLLOWING ERROR OCCURRED:

    Sorry -- This order form cannot

    be processed. The merchant identification is missing or invalid. Please inform the merchant of the problem.

  4. #4
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    Shoot me an email at

    tammy@love-scent.com with your name and the products ordered so I can see if

    there is a valid payment for you. I am very sorry for the problem but we will see if we can get this resolved

    quickly.

  5. #5
    Full Member kgk4569's Avatar
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    Ok, I'll send one over when i

    get a chance, I don't think there was because nothing was withdrawn from my account. I think I'll hold off

    ordering for a bit, I think I might be getting my new tattoos soon and that will cost a decent chunk of change.

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