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  1. #1
    Phero Pro
    Join Date
    Dec 2002
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    Default problem with order

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    Hi Tammy/Bruce

    -

    I recently received an order I placed and it was short two x30 packs of SOE gels. I emailed you regarding

    my problem and have not received a response. I ordered 90 and received 30, I also ordered and received a bottle of

    Pheros with no problems in the same order.

    If you need more information let me know and email me with an

    update please. Or you can call me, you should have my phone number on record. I will call tomorrow to see what is

    up.

    I also sent a photo of what was received and the packing label, the weight should confirm what was mailed

    although the packets do not weigh much.

    Thanks,
    -John

  2. #2
    Administrator Bruce's Avatar
    Join Date
    Jun 2001
    Location
    Eugene, Oregon
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    Default

    Hi John,

    I think you will receive

    a response to your email soon, but I will forward your post here on to Tammy just in case and maybe speed things up

    a little.

    Sorry for the goof.
    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  3. #3
    Administrator
    Join Date
    Feb 2008
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    Smile missing item

    Hi JOhn,

    I am

    very sorry to hear you were missing product. We have sent the missing items and I contacted you via email. I hope

    this has resolved your issue

    Tammy

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