I'm
slightly nervous about my order ( 31207 ), submitted on March 20 and payment was made last monday by bank to bank
wire.Have not received any shipment confirmation.
I'm
slightly nervous about my order ( 31207 ), submitted on March 20 and payment was made last monday by bank to bank
wire.Have not received any shipment confirmation.
Baco,
First of all make real
sure that your email isn't throwing mail from love-scent.com or mountwest.com into a bulk/junk folder. That's the
most common reason for folks not getting confirmation emails. Put those domains in your Safe/Allowed folder on your
email provider's user options page.
Secondly, email a copy of your post to* support(at)love-scent.com so
that it's at the top of the pile at the warehouse on Monday morning.
*(at)=@
Like it says in the
sticky, the Customer Service forum isn't necessarily the best or fastest way to insure your message gets
through.
Oscar
Yes, thanks for your help but I do
receive my mountwest and love-scent mail in allowed folder, and I have put emails to customer support but not been
answered. It just seems a little odd that I've paid for the product on March 26 (that's 7 days ago!!!) and am yet
to hear anything.If there is a problem with shipment one would expect to hear from love-scent, no?
Baco,
I'm guessing that it is on
the way, and the "shipped" email never got sent, because Tammy is on an emergency leave of absense (her daughter who
works for the Peace Corps in Nicaraugua had some sort of accident and got shipped to DC for surgery). As fate would
have it, I am also on the road (be home in about 5 hours), but as I remember your money arrived just before I left
last Monday. Tammy has been keeping up with the email on the road pretty well, but she should be back in the office
today. I would write her as Oscar recommended, or you can write to me at bruce(at)love-scent.com and I'll check
into it. In any case don't worry. If it turns out your order has been collecting dust for the past week, I will
personally see to it that you get some nice free stuff to go with whatever you
order.
Peace,
Bruce
Oscar,
Awesome info-gram there.
Many thanks,
B
To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.
- Buddha
Yoga in Eugene
Fair Trade crafts from Peru
Thank you Bruce, I wrote an email
to Tammy and got answered pretty quickly, she'll look into the bank transfer.Anyway I worry a lot less now.Not to
imply that you guys are unreliable or anything of the sort, it's just I've allways been a bit scared about
ordering stuff online. BTW Bruce if that's a picture of you you seem somehow strangely familiar..Ever been to
Finland?Anyway thanx for the help, it seems the customer service here is some of the best I've seen!
Tammy will fix it. I found your
payment today. It arrived while both Tammy and I were out of town. We'll send you some free stuff for the wait.
Sorry.
That's me in the photo. I have never been to Finland. I lived in Germany (Berlin) for a few years and
spent a summer in Copenhagen performing on the street. I have some freinds in Finland. They own a natural herb
company called Frantsila. (www.frantsila.com) You can ask them about me. I saw them at a yoga retreat
in Arizona last February.
Peace,
B
To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.
- Buddha
Yoga in Eugene
Fair Trade crafts from Peru
There are currently 1 users browsing this thread. (0 members and 1 guests)
Bookmarks