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  1. #1
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    Jan 2007
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    Default Question about order status

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    Hello,

    I placed an order on tuesday (#29545), and paid via paypal.
    The order still has the status

    "Pending"
    In the history is says:

    01/23/2007 Pending PayPal IPN Verified [Completed (Unverified;

    $68.20)]
    01/23/2007 Preparing [PayPal IPN]

    I don't want to be the impatient bastard-type here, but I was

    wondering. Does this mean something is wrong with the payment, and you are still waiting for a successfull payment.

    Or did the payment arrive ok?

    Just wondering... Since it has been "pending" for a week now.
    If payment was

    received, no problem then

    Thanks for your time,
    Reinout.


    Edit: noticed I posted in the wrong

    section
    Must have misclicked, very sorry. If anyone can move this, please do so.
    Last edited by thing; 01-28-2007 at 05:12 PM.

  2. #2
    Administrator Bruce's Avatar
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    Jun 2001
    Location
    Eugene, Oregon
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    Default

    I don't know if I missed this or it

    was in the wrong section, but I just noticed it now for the first time.

    My guess is that something went wrong

    with the paypal transaction. That leaves the order sitting as "pending" sometimes, BUT the important thing to do is

    contact "support(at)love(dash)scent.com" (spambot proofing attempt there) and give that info.

    Maybe you have

    gotten it fixed already, but if not write support immediately and Tammy will get it fixed.
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

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