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  1. #1
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    Default Problems with ordering Beginners Super Combo

    visit-red-300x50PNG
    FYI, I had problems getting to the Beginner's Combo screen. It took a long time, and when it finally

    did come up, the pictures were all bogoed. It also errored a couple times trying to add to the shopping cart.

  2. #2
    Administrator Bruce's Avatar
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    Thanks for the feedback. Yeah, I

    think it is time for some optimization. Sounds like you got your order OK now, but in the future, avoid selecting

    (directly) an item from the "best sellers" area. You can buy those items of course, but it is faster to select them

    from their spot in the product type (male, female, scented etc) instead.

    Sorry about that,
    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  3. #3
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    Angry



    Just want to place another order, but I can't do without the Beginners Special!!! I did select the item

    from the "best sellers" area
    ===>>>...it didn't work!
    I did want select the "beginners special" from

    product type (male, female, scented)
    ===>>>...didn't work!!!
    Nevertheless, no possibility to access

    "BEGINNERS SPECIAL"

    Yesterday I tried it about 20 times and it didn't wort either, after about another hour it

    was possible to see the page without the pictures, but no possibility to add the item to the shopping card.


    Today same problem, I can't access the page.

    I used my desktop and even my notebook,

    so nothing works so far!!! There are 3 links, all used to link s.o. to the "beginners special" but nothing

    works!!!
    http://www.love-scent.

    com/product_info.php/p/beginner-special/products_id/71

    http://www.love-scent.com/product_info.php/c/super-combos/p/be

    ginner-special/cPath/15/products_id/71

    http://www.love-scent.com/product_info.php/p/beginner-special/manufacturers_id//prod

    ucts_id/71


    So would anybody please fix it...



    Thanks so much in advance!!!

  4. #4
    Moderator belgareth's Avatar
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    Bruce,

    I could get it to

    come up...very slow! Even then the pics were just the boxes with an 'X' in them. It did function for me though

    barely.

    Themaster3000:
    Have you rebooted your router or Internet modem and cleared your cache/cookies? The site

    seems to be acting funky but does seem to work.
    To compel a man to subsidize with his taxes the propagation of ideas which he disbelieves and abhors is sinful and tyrannical.

    Thomas Jefferson

  5. #5
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    Default

    I get linked to this page

    just one time out of a hundred, seriously.
    But when I am on the page, I can't add the item to the shopping

    card.
    I tried to access the "beginners special" even on another computer!...but it doesn't work. I even changed

    the security settings and do accept all cookies.

    Nevertheless, I am not the only one who has the problem, when

    reading throw other posts, others do have the same problem.

    All the 3 links listed below link you to a

    different page! Which link did u use to access the page?

  6. #6
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    Wow, I finally succeeded and added the „beginners special“ to the shopping

    cart! Has been a hard time
    I

    won’t delete it from the cart …Forever.

    Thanks you so much

    for your efford.

  7. #7
    Administrator Bruce's Avatar
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    I don't know why, but I personally

    always got that page to load very normally. I just had all these same problems including not being able to push the

    "add to cart" which should bypass the info page. I trimmed the page down considerably and it is now much better,

    but still not normal. Try it now. I think it is workable for the time being. I'll get somebody on it soon as I

    can. Let me know if it is better now though.

    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  8. #8
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    Thanks Bruce, I just tried

    to access the page, but it still says "page unavailable", but sometimes it does work! Somehow weird

  9. #9
    Administrator Bruce's Avatar
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    I can get it every time now, but it

    is still way too slow. I will get it fixed. You should be able to add it to your cart without seeing the info

    page.
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  10. #10
    Journeyman
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    Default

    FYI: I have been trying to access

    this combo for about 3 days on multiple computers. I just now was able to pull up the page. Each time I would get a

    time out or nothing would happen. But when it did load, all of the pics loaded fine. I just wanted to give you a

    heads up. Thanks B.

  11. #11
    Administrator Bruce's Avatar
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    Thanks. It is something to do with

    the database. Sometimes it runs like lightening; sometimes like molasses. Very sorry. I am trying to get someone

    to fix it.

    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  12. #12
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    Default

    Cool! I am not a web guy, but I

    have worked on a few similar systems. Something you can try if you are open to it, create an additional entry, like

    an additional combo, same everything, but call it version 2 or backup version.

    Sometimes id refs can get

    currupted. What I would do, is just that, then post the link to that new product / combo on this thread for us who

    have had problems pulling it up, and see if it is fixed by having the new id.

    I remember the slow db problem on

    this site, but over the past 2 months, I have had zero probs on this site with the exeption of the begginer combo. I

    was never able to pull that up without a hundred tries.

    Just a suggestion.

    -SoCal

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