Gegogi,
Thanks for the
feedback. We have had nasty headaches the last couple of years with leaks, but the vast majority of them were
caused by specific bottling problems with a very few (but popular) products; Chikara being the main one. Chikara
leaks have outstripped all other leakers combined by a factor of 4 or 5. Now we are having problems with a
particular batch of SOE. Leaks other than that type are generally caused by mishandling in transit, and usually
accompanied by obvious damage to the package. All that said though, your WAGG leak is of a 3rd and fortunately rare
case ("none of the above"). Every now and then a bottle of any type will leak. If weren't for all these huge
batch related problems, we wouldn't have such a customer service nightmare on our hands.
B
Bookmarks