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  1. #1
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    Default coupon used without typing it

    visit-red-300x50PNG
    Okay so

    I just placed my orders (10342 and 10343). Order 10343 is supposed to be shipped with 10342. I decided to get even

    more products since you sent the 20% off discount. Like before I placed one order and used the coupon and another

    order containg the TGIF special separately. I did this last week and it worked fine- I placed the orders two days

    apart though.

    The problem:
    After placing the orders and going to my account I noticed that I had the discount

    on my second order even though I placed no coupon code nor clicked redeem. I know you don't allow coupons to be

    used for TGIF so I split my order. The 20% off showed up on my TGIF order! What happened? I know I didn't use the

    coupon again, and I wanted to apologize if I wasn't supposed to place one order after another (if this is the

    reason why this happened). If you want to charge me the full price you can. Let me know what you'd like to do.

  2. #2
    Administrator Bruce's Avatar
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    Default

    I just noticed this post now. kinda

    late. Sorry.

    Probably you have some sort of "autofill" system in your computer/browser. I know I do and I

    use it extensively. When I start filling out an online form, my browser will suddenly fill the entire page in if it

    has encountered a similar form before.

    I'll take a look at the orders. Thanks for the heads up. Very

    decent of you.

    Bruce
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  3. #3
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    Default

    My autofill is turned off on my

    computer. I also didn't click on the redeem button on my second order. The only thing I can think of is that the

    coupon stays on as a cookie. If you don't close your browser and place one order after the next then it shows up

    automatically. Next time I'll close my browser and wait a few minutes to place the second order.

  4. #4
    Newbie mr.'s Avatar
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    Wait, so the same coupon worked

    twice for the same person? Bruce, that's very trusting of you.

  5. #5
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    Default

    Yes, I too was suprised that the

    coupon worked again regardless of me not typing it in nor redeeming it. I'm thinking I placed my orders too quickly

    consecutively. Also for the autofill thing, I'm pretty sure Internet Explorer automatically disables it on secure

    sites like the cart and I don't have any third party autofill programs.

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