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  1. #1
    Phero Enthusiast Numanoid's Avatar
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    Question ordering problem

    visit-red-300x50PNG
    I just tried to place

    an order using my debit card and it didn't work...saying there were problems processing the card. I've used the

    same card since I've been ordering from Love-Scent with no problems at all. Is there a problem with the site?

  2. #2
    Administrator Bruce's Avatar
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    Num,

    That error message comes

    from our "gateway" provider, not the love-scent.com software. Theoretically that message means there is something

    "wrong" with your card at the moment; eg: it is maxed out for its daily limit or not enough money in the account or

    whatever, but it is always possible that there is something wrong with the gateway. I can't say for sure. I would

    just try the order again and see what happens. Keep me posted.

    Bruce
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  3. #3
    Phero Enthusiast Numanoid's Avatar
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    I tried again and it didn't

    work. There's money in the account so it can't be that. There's always snail mail.

  4. #4
    Administrator Bruce's Avatar
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    Num,

    Since you are in the US,

    the phone is your next best option I would think.
    1 800 662-8633
    Open 24/7

    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  5. #5
    Phero Enthusiast Numanoid's Avatar
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    Thanks Bruce.
    Actually, I

    think I'll try again later today, just to be sure.

  6. #6
    Administrator Bruce's Avatar
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    Num,

    I've heard of folks

    having problems with debit cards in particular, but I use them quite a bit on the internet with no problems. It

    could be something with my merchant bank account too. Really not sure. If it doesn't work next time, try the

    phone.

    B
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  7. #7
    Journeyman
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    Yeh. I used my mother's debit

    card to make a purchase here at LS the last days of August. THe very next morning, the bank account was frozen by

    the bank because according to them, this place was not a reliable place to order online(??? ). I got

    @ home. But I fast n'uff .


  8. #8
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    i tryed to place an order

    online today with my credit card and it said that lovescent is doing some maitenance/upgrade or something... i

    would rather make my purchase over the net as opposed by phone because then my purchase history is kept on my online

    file here at lovescent. when will this be working again???

  9. #9
    Administrator Bruce's Avatar
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    Guys,

    We JUST got it fixed

    about 20 minutes ago. I got up at 6 AM to work on it; I'm exhausted! I'm going to take a hot bath and watch a

    DVD. Whew! What a day.

    B
    Last edited by Bruce; 09-29-2004 at 05:24 PM.
    To enjoy good health, to bring true happiness to one's family, to bring peace to all, one must first discipline and control one's own mind. If a man can control his mind he can find the way to Enlightenment, and all wisdom and virtue will naturally come to him.

    - Buddha


    Yoga in Eugene
    Fair Trade crafts from Peru

  10. #10
    Journeyman
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    yur the best Bruce!!

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