I'm
slightly nervous about my order ( 31207 ), submitted on March 20 and payment was made last monday by bank to bank
wire.Have not received any shipment confirmation.
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I'm
slightly nervous about my order ( 31207 ), submitted on March 20 and payment was made last monday by bank to bank
wire.Have not received any shipment confirmation.
Baco,
First of all make real
sure that your email isn't throwing mail from love-scent.com or mountwest.com into a bulk/junk folder. That's the
most common reason for folks not getting confirmation emails. Put those domains in your Safe/Allowed folder on your
email provider's user options page.
Secondly, email a copy of your post to* support(at)love-scent.com so
that it's at the top of the pile at the warehouse on Monday morning.
*(at)=@
Like it says in the
sticky, the Customer Service forum isn't necessarily the best or fastest way to insure your message gets
through.
Oscar :)
Yes, thanks for your help but I do
receive my mountwest and love-scent mail in allowed folder, and I have put emails to customer support but not been
answered. It just seems a little odd that I've paid for the product on March 26 (that's 7 days ago!!!) and am yet
to hear anything.If there is a problem with shipment one would expect to hear from love-scent, no?
Baco,
I'm guessing that it is on
the way, and the "shipped" email never got sent, because Tammy is on an emergency leave of absense (her daughter who
works for the Peace Corps in Nicaraugua had some sort of accident and got shipped to DC for surgery). As fate would
have it, I am also on the road (be home in about 5 hours), but as I remember your money arrived just before I left
last Monday. Tammy has been keeping up with the email on the road pretty well, but she should be back in the office
today. I would write her as Oscar recommended, or you can write to me at bruce(at)love-scent.com and I'll check
into it. In any case don't worry. If it turns out your order has been collecting dust for the past week, I will
personally see to it that you get some nice free stuff to go with whatever you
order.
Peace,
Bruce
Oscar,
Awesome info-gram there.
Many thanks,
B
Thank you Bruce, I wrote an email
to Tammy and got answered pretty quickly, she'll look into the bank transfer.Anyway I worry a lot less now.Not to
imply that you guys are unreliable or anything of the sort, it's just I've allways been a bit scared about
ordering stuff online. BTW Bruce if that's a picture of you you seem somehow strangely familiar..Ever been to
Finland?Anyway thanx for the help, it seems the customer service here is some of the best I've seen!
Tammy will fix it. I found your
payment today. It arrived while both Tammy and I were out of town. We'll send you some free stuff for the wait.
Sorry.
That's me in the photo. I have never been to Finland. I lived in Germany (Berlin) for a few years and
spent a summer in Copenhagen performing on the street. I have some freinds in Finland. They own a natural herb
company called Frantsila. (www.frantsila.com) You can ask them about me. I saw them at a yoga retreat
in Arizona last February.
Peace,
B
Free stuff !? WOW..Thanx! This is
truly the coolest place online..I'll have to do a more in depth investigation of frantsila as my gf is into those
things, thanks for the tip!
Hey Bruce, just wanted
to say again thanks for the Chikara, only used it for a day now and I'm already seeing some effects. I don't wish
to be a pain in the ass for anyone but since you said you'd send some free stuff for the slight wait ; was
wondering if that is supposed to come in a separate package since the one I received
yesterday only contained the
Chikara and a paper with general usage instructions for pheromones. Oddly enough, the other side of the paper said
something like 'Greetings!Here are the Scent of Eros
gel packets we promised you.' etc. So ich bin slightly
bewildered now.. But as I said VERY happy about the Chikara and that it seems to be working for me ! Just wish that
bottle was helluva lot bigger !!
If you still haven't gotten the
freebies, send me an email with your name. I'll check it out. Maybe they are coming separately, but we'd better
check it.
Yeah, I think it is about time to redo the welcome letter. I can't even remember what is on there any
more.
Glad you like the Chikara.
Peace,
B