hey guys,
I sent out over
the last 3 days or so several emails to Bruce@..,
support@..., and questions@... about the status
of my order, but yet as of now I am in the dark. Does it often take this long for a response?
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hey guys,
I sent out over
the last 3 days or so several emails to Bruce@..,
support@..., and questions@... about the status
of my order, but yet as of now I am in the dark. Does it often take this long for a response?
This is not normal. If it
is right, you should get a response withing 12 hours, because Bruce is online a lot.
</font><blockquote><font
class=\"small\">Quote:</font><hr />
but yet as of now I am in the dark.
<hr /></blockquote><font
class=\"post\">
Watch out for the cockroaches. [img]/ubbthreads/images/graemlins/grin.gif[/img]
Nah...try
PM\'ing Bruce here.
Good luck.
Holmes
</font><blockquote><font
class=\"small\">Quote:</font><hr />
hey guys,
I sent out over the last 3 days or so several emails to
Bruce@..\">Bruce@..</a>, <a
href=\"mailto:support@...\">support@...</a>, and <a href=\"mailto:questions@... about the
status of my order, but yet as of now I am in the dark. Does it often take this long for a response?
<hr
/></blockquote><font class=\"post\">
Papa,
We keep getting your emails and we keep answering them, and then
you write again asking the same question. Not only that but your \"over the last 3 days or so\" started with your
first email at 7:48 Friday night!!!! Tammy wrote you a nice response on Saturday!!!! And I just wrote you AGAIN
on Sunday afternoon when I should be sitting on the couch reading a book, and now you are announcing to the world
that we don\'t answer our email. Exqueeze me? Check your email pal, and your facts too while you are at
it.
Sincerely,
Bruce
I can vouch for
the exceptional quality of the customer service from L-S. I placed an order yesterday around 7 pm, e-mailed Tammy
re: a special request w/ the order and got an affirmative response from her around 9 pm. And she is supposed to be
on vacation until Tuesday. Bruce, Tammy and the whole crew at L-S kick a$$!
[img]/ubbthreads/images/graemlins/grin.gif[/img]
Bruce-
You go boooooooooyyyyyyyy!
[img]/ubbthreads/images/graemlins/grin.gif[/img] [img]/ubbthreads/images/graemlins/mad.gif[/img]
[img]/ubbthreads/images/graemlins/grin.gif[/img]
Sag,
Actually, I goofed
on that vacation schedule. She is leaving *next* Saturday and returning the following Tuesday.
Bruce
</font><blockquote><font class=\"small\">Quote:</font><hr />
Sag,
Actually, I goofed on that vacation
schedule. She is leaving *next* Saturday and returning the following Tuesday.
Bruce
<hr
/></blockquote><font class=\"post\"> [img]/ubbthreads/images/graemlins/blush.gif[/img] LOL! I suspect that
she\'ll have a WTF response when she reads my reply to her e-mail.
[img]/ubbthreads/images/graemlins/smirk.gif[/img]
Nevertheless, a two hour response time on a Saturday
evening is awesome. [img]/ubbthreads/images/graemlins/grin.gif[/img]
Just a shot in the
dark here, guys, but if Papageno is using Hotmail, it\'s under a denial-of-service attack (maybe MSN, too) right
now and not much of anything is getting through. At least, I manage some mailing lists and have been seeing failure
messages for Hotmail accounts for several days.
No problems w/ my
msn mail, don\'t know about hotmail.
It may be that since
Hotmail limits the amount of space free email accounts get, they have mostly filled up with the worm emails. I have
no idea of whether that explains this issue not. But I am definitely getting tired of deleting failure messages
from my email.
This customer\'s email
address is not a hotmail account. It looks like a permanent email address to me. I wrote him again this morning
and no response yet. I doubt he got it. He wrote in response to my post in this thread. I\'m sure he didn\'t
mean any harm. It\'s frustrating on both ends. It happens about twice a year it seems. We get a series of
increasingly angry emails, freaking out about why don\'t answer his/her emails, when in reality we are answering
them all.
Bruce
Bruce
</font><blockquote><font
class=\"small\">Quote:</font><hr />
This customer\'s email address is not a hotmail account. It looks like a
permanent email address to me. I wrote him again this morning and no response yet. I doubt he got it. He wrote in
response to my post in this thread. I\'m sure he didn\'t mean any harm. It\'s frustrating on both ends. It
happens about twice a year it seems. We get a series of increasingly angry emails, freaking out about why don\'t
answer his/her emails, when in reality we are answering them all.
Bruce
Bruce
<hr /></blockquote><font
class=\"post\">
Well hotels.com sent three emails to two different AOL addresses (one was my companian\'s) on
hotel confirmations, and I never got a damn thing.
I suspect it was some spam/filter control, which got a bit to
aggressive.
So sometimes mail will be sent, but the customer really isn\'t getting anything. You never know
what the filter controls are doing on the mail servers.
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I suspect it was some spam/filter control, which got
a bit to aggressive.
<hr /></blockquote><font class=\"post\">
All L-S emails I get are put in my
\'bulk\' folder as spam even though I\'ve clicked the box \'this is not spam\' on every single one. I
don\'t know why it won\'t put them in my inbox, [img]/ubbthreads/images/graemlins/crazy.gif[/img] but it happens
with about 50% of the emails I get from a friend of mine also.
Its a pain, b/c I have to go in and scan everything
in my bulk folder anyway, so whats the use? [img]/ubbthreads/images/graemlins/mad.gif[/img]
Goss
</font><blockquote><font class=\"small\">Quote:</font><hr />
Bruce
Bruce
<hr /></blockquote><font
class=\"post\">
So good, they named him twice. [img]/ubbthreads/images/graemlins/grin.gif[/img]
</font><blockquote><font class=\"small\">Quote:</font><hr />
</font><blockquote><font
class=\"small\">Quote:</font><hr />
I suspect it was some spam/filter control, which got a bit to aggressive.
<hr /></blockquote><font class=\"post\">
All L-S emails I get are put in my \'bulk\' folder as spam
even though I\'ve clicked the box \'this is not spam\' on every single one. I don\'t know why it won\'t
put them in my inbox, [img]/ubbthreads/images/graemlins/crazy.gif[/img] but it happens with about 50% of the emails
I get from a friend of mine also.
Its a pain, b/c I have to go in and scan everything in my bulk folder anyway, so
whats the use? [img]/ubbthreads/images/graemlins/mad.gif[/img]
Goss
<hr /></blockquote><font
class=\"post\">
Add L-S to you address book. Then it should go to your inbox.
[img]/ubbthreads/images/graemlins/smile.gif[/img]
</font><blockquote><font class=\"small\">Quote:</font><hr />
Add L-S to you address book. Then it should go to
your inbox
<hr /></blockquote><font class=\"post\">
Thanks SRH.... I didn\'t even think of that
[img]/ubbthreads/images/graemlins/crazy.gif[/img] I recently had to switch from Outlook Express, which added new
addresses automatically. Ah... the beauty of being lazy [img]/ubbthreads/images/graemlins/grin.gif[/img]
Goss