I placed an
order 5 days ago and I see it is still pending. I was wondering if I could get an estimated date of shipment. I can
provide the order number if needed. Thank you.
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I placed an
order 5 days ago and I see it is still pending. I was wondering if I could get an estimated date of shipment. I can
provide the order number if needed. Thank you.
Hi,
All orders are shipped first
thing in the morning M-F, so it sounds like either your order got shipped and it didn't get noted on your account,
or something went "wrong" with your order, in which case you would have gotten an email or phone call about it, so
I'm guessing the former, but it doesn't hurt to ask. You should be able to get a response, by hitting "reply" on
the email you got when you placed the order. Like I said, I'm fairly sure, the order got shipped.
Regards and
thanks,
Bruce
Thank you for the reply.
The order was placed on
January 25th and it still says pending. Would you be able to check on it for me if I provide the order number? Thank
you.
A reply would be
appreciated. It's been over two weeks and it hasn't arrived.
email me at
tammy@love-scent.com with your order number so I can check the status. Orders
are shipped out right away unless there was a problem with an incorrect billing address or some other address issue.
Billing addresses must match the credit card used.
Hello Bruce:
I have a pending situation too regarding a wholesale order.
I wrote to
your personal e-mail detailing my case.
Could you please try answering soon?
Thank you.
Again if you would email me at
tammy@love-scent.com I can answer your questions about your order and a wholesale request.