Order still pending

[scotties123]

I placed an

order 5 days ago and I see it is still pending. I was wondering if I could get an estimated date of shipment. I can

provide the order number if needed. Thank you.

[Bruce]

Hi,

All orders are shipped first

thing in the morning M-F, so it sounds like either your order got shipped and it didn't get noted on your account,

or something went "wrong" with your order, in which case you would have gotten an email or phone call about it, so

I'm guessing the former, but it doesn't hurt to ask. You should be able to get a response, by hitting "reply" on

the email you got when you placed the order. Like I said, I'm fairly sure, the order got shipped.

Regards and

thanks,
Bruce

[scotties123]

Thank you for the reply.

[scotties123]

The order was placed on

January 25th and it still says pending. Would you be able to check on it for me if I provide the order number? Thank

you.

[scotties123]

A reply would be

appreciated. It's been over two weeks and it hasn't arrived.

[Tammy]

email me at

tammy@love-scent.com with your order number so I can check the status. Orders

are shipped out right away unless there was a problem with an incorrect billing address or some other address issue.

Billing addresses must match the credit card used.

[Dr. Cruz]

Hello Bruce:

I have a pending situation too regarding a wholesale order.

I wrote to

your personal e-mail detailing my case.
Could you please try answering soon?

Thank you.

[Tammy]

Again if you would email me at

tammy@love-scent.com I can answer your questions about your order and a wholesale request.