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bivonic
12-09-2008, 05:42 PM
Hi Tammy/Bruce

-

I recently received an order I placed and it was short two x30 packs of SOE gels. I emailed you regarding

my problem and have not received a response. I ordered 90 and received 30, I also ordered and received a bottle of

Pheros with no problems in the same order.

If you need more information let me know and email me with an

update please. Or you can call me, you should have my phone number on record. I will call tomorrow to see what is

up.

I also sent a photo of what was received and the packing label, the weight should confirm what was mailed

although the packets do not weigh much.

Thanks,
-John

Bruce
12-09-2008, 08:42 PM
Hi John,

I think you will receive

a response to your email soon, but I will forward your post here on to Tammy just in case and maybe speed things up

a little.

Sorry for the goof.
B

Tammy
12-11-2008, 04:43 AM
Hi JOhn,

I am

very sorry to hear you were missing product. We have sent the missing items and I contacted you via email. I hope

this has resolved your issue

Tammy