View Full Version : Confidentiality
Eugene
09-02-2007, 02:07 PM
Hi, I having been using
love-scent for a couple of years and am quite happy with the service. However, I am only just noticing that each
transaction is showing "love-scent" on my visa card. Kind of embarrassing for an insecure guy like
me...!!!?
A lot of online stores are able to circumvent this.
Are there any plans to setup a more
private transaction process..?
Bruce
09-03-2007, 03:44 PM
I'm surprised. It is supposed to
say "LS Products". Anybody else get "Love-Scent" on their card statement? Eugene, this wouldn't be a PayPal Visa
would it?
Eugene
09-03-2007, 05:37 PM
Yes, my Visa card is a Paypal
registered card. Why should that make a difference..?
Bruce
09-04-2007, 07:50 AM
The vast majority of credit cards
are processed via our online "credit card" merchant bank system. When you check out there are a couple other
payment options however (mail-in check and PayPal). If you choose PayPal you end up over on their site, not our
merchant bank credit card processor. At PayPal we are known as Love-Scent. It might be able to change that. We
never had a request for that until now. BUT... if you carry a 16 number credit card, it seems like you should be
able to use it like any other credit card, no? Gas stations, dept stores etc. If that is the case, you should be
able to use it like a regular credit card on our site. That means, rather than select "PayPal" as your payment
method, you select "credit card". Then you enter your c card number, just like everyone else. That should get you
LS Products on your credit card statement.
Eugene
09-04-2007, 02:34 PM
Thank, I always preferer using
paypal when I have the choice for additional security and dispute resolution. My credit card company never takes any
responsibility once I make that purchase decision.
I guess security has never been a concern with love-scent. So
I probably will follow your recomendation and put my orders straight through the CC.
Bruce
09-04-2007, 05:31 PM
PayPal does have good dispute
resolution, but they are also the ones in charge of your conventional credit card banking experience. They should
take care of you over there too. I have contested a couple of charges from bogus companies and my bank took care of
it. In general, when there is any doubt, the bank tends to side with the card holder. We rarely have much luck
standing up for ourselves when hit with an unscroupulous refusal to pay for something. I think the nice thing about
PayPal is that you can handle everything quickly online. The bank process can take 6 months or more. If a large
amount of money and various delays are involved, it can really get on your nerves.
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