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tim929
09-23-2004, 09:03 PM
I just had to say something

and this is the only place I could find in the forums that it might be appropriate.Bruce,you are running an AWESOM

complany.I have placed two orders so far,and have had nothing but great customer service .The second order arrived

and there was and issue with it and BAM! It was taken care of that day.No waiting,no games and no drama.I have never

had that experience befor when ordering online.The overall atmosphere here at this site is very friendly and very

close knit...and the service is second to none.Great job Bruce!:box:

Bruce
09-24-2004, 06:20 AM
Tim,

Thank you very much.

Very kind of you to say that. Actually, we screw up a lot more than I would like, but bottom line is we keep

communication going and try our darndest to make things right asap. Tammy has been awesome in the warehouse lately;

fewer and fewer misshipped articles, and she has been handling the support email very well.

Thanks

again,
Bruce

DrSmellThis
09-24-2004, 01:08 PM
Bruce does indeed have every

reason to be proud of that.